NPTPE.com

Have you noticed NPTPE.com on your bank statement?

If you’ve spotted NPTPE.com, SP NPTPE.com or SPNPTPE.com listed on your bank statement or in your recent transactions, there’s no need to worry — this means you’ve made a purchase with us.NPTPE.com is the payment reference used by PNP Events Ltd for transactions processed through our events and online store.

Who are we?

PNP Events Ltd is an event production company delivering memorable live experiences across the UK. Our events include family favourites and live entertainment such as:

  • THE POLAR EXPRESS™ Train Ride

  • Indie Explosion

  • Wonderglow

  • Hail Hail Rock ’n’ Roll

We also operate North Pole Trading, our online Christmas store, where guests can purchase festive gifts and event merchandise.

If you’ve bought tickets to one of our events, purchased merchandise on-site, or ordered an item online, you will likely see NPTPE.com (or a variation of it) appear as the transaction reference on your statement.

Looking for customer support?

If you have a question about a purchase, need assistance with an order, or require further clarification about a transaction, our team is here to help.

Please email: northpole@pnpevents.co.uk
Include your order number (if available) and as much detail as possible so we can assist you quickly.

We’re always happy to help and look forward to resolving your query as soon as possible.